![]() How to solve the issueįirst you need to make sure that you are using a properly working USB cable for the connection. To determine the exact reason that causes the Samsung Galaxy J5 Prime SM-G570F/DS to fail to connect to the PC, you need to check the hardware and settings of both devices. Thus, all the identified problems can be divided into physical and software ones. failure of the operating system functioning on one of the devices.when connecting the smartphone, the “Power only" option was selected.incorrect drivers corresponding to the smartphone are installed on the PC, or they are not present at all.damage to the USB socket on one of the devices.If the user connects the smartphone to PC via a USB cable but the computer does not respond to the connection in any way, this means that the user has encountered one of the following problems: Why does this happen and can be done in this case? Why Doesn’t Samsung Galaxy J5 Prime SM-G570F/DS Connect to PC However, sometimes users encounter certain problems, which cause Samsung Galaxy J5 Prime SM-G570F/DS to ignore its connection to PC via USB. This can be done in order to transfer files from one device to another for further use. Smartphone users often connect their mobile device to their PC.
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